Officers respond to calls for service 24 hours a day, 365 days a year. If you are experiencing an emergency, call 911. For non-emergencies, call (859) 258-3600.
When should you call 911?
- If a crime is in progress
- Collisions with injuries
- Medical emergencies
- Fires
- Electrical lines down
- Gas/toxic leaks
- An immediate situation where someone can be hurt
What should you tell the call taker?
- Stay on the telephone line and talk to the call taker, if you can do so safely, until police arrive.
- The location of the emergency. Be as exact as possible, a house address or street intersection.
- A description of the emergency or event.
- Names and descriptions of persons involved.
- Descriptions of vehicles involved.
- Any injuries to yourself or other individuals along with the type of injury if known.
- Were any weapons involved, and if so, how many and what type.
Note about cell phones: Please be aware that areas in Fayette County send calls to the Kentucky State Police. If your cell phone directs you to the Kentucky State Police, tell them you have an emergency in Fayette County and need to speak to the Lexington Police Department. They will connect you immediately.
When should you call the non-emergency number?
- Crimes not in progress
- Non-injury collisions
- Scheduled events (i.e. parades, sports)
- Weather conditions
- Report requests or delayed reports
- Dog barking
- Loud music
- Illegal parking
- Traffic violations
The call taker will forward your information to a dispatcher who will assign a police unit to your request for assistance. Remember, emergency calls take priority and there may be times when patrol officers are extremely busy with priority calls.
The Lexington Police non-emergency phone number is (859) 258-3600.
Police phone directory
If you know the specific person or unit you're looking for, you may contact them directly.
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