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Know who to call
For emergencies, call 911. You can be routed to police, fire or medical.
To report a downed tree that is fully or partially blocking a road, call 911.
For non-emergency situations, call (859) 425-2255 or 311. Examples include:
- Reporting storm drain blockages or creek blockages.
- Reporting water and wastewater emergencies.
- Reporting downed trees in yards that do not pose a safety risk.
For power outages, call your energy provider.
For home medical-related assistance, call 800-733-2767.
For general assistance (24-hours), call the United Way of the Bluegrass (Dial 211).
Home emergency kits
Be ready for anything. Your home emergency kit can keep you and your family safe in a wide range of disasters.
What to do at intersections if traffic lights are out
If you arrive at an intersection to find the traffic light is out, treat the intersection as a four-way stop. This means wait your turn and proceed in the order each driver arrived at the intersection, as traffic permits. Be sure to stop completely.
If you find the light flashing yellow, you can proceed through the intersection cautiously as traffic permits.
A flashing red light is to be treated as a stop sign. Come to a complete stop and then proceed as traffic permits.